Earlier this week I questioned whether Bell customer service is incompetent or just part of a bigger problem at the company. Well, just two day after that, looks like we have an answer. Head on over to digitalhome.ca to read some maddening yet unsurprising confessions from a Bell customer service rep who fears they will lose their job for not falling in line with Bell’s anti-consumer behavior. Further reasons to never ever ever enter a contract with Bell.
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Confessions of a Bell TV Customer Service Rep
Elias Makos 
2 replies on “Confessions of a Bell TV Customer Service Rep”
[…] 2009 November 5 tags: Bell, iPhone by eliasmakos As I’ve pointed out here and here, Bell has certainly earned its reputation of having Canada’s worst customer service. The […]
[…] shown you detailed accounts from whistleblowers in the company that highlight all of their anti-consumer practices. So it goes without saying that it would take a lot to convince me to sign a […]